Employee interviews

Find out what our employees have to say about working at the NHBC

Customer Contact Advisor

Hear from Debbie Williams

"If you’re thinking about applying for a job here, I would say definitely do it. NHBC is a great company to work for, they really care about your wellbeing too."

Read Debbie's story
Customer Contact Advisor

Hear from Kelechi Innocent

“There is a good culture in Customer Services where I feel included and where I quickly felt that I belong and blend in.”

Read Kelechi's journey
Customer Contact Advisor

Hear from James Ardley

"NHBC is committed to promoting work-life balance, regularly highlighting its importance for mental health through awareness days and various initiatives."

Read James' story
Product Management Project Manager

Madeleine Warsop

"I think it's brilliant that NHBC is willing to support and invest in its staff."

Watch Madeleine's story
Claims Operations Manager

Laura Venn

"I feel valued and receive recognition for the hard work that I do, and I'm supported in doing the same for my teams."

Watch Laura's story
Technical Competency Manager

Ryan Forshaw

"It's quite a progressive organisation so there are always new challenges to meet which can lead to great job satisfaction."

Watch Ryan's story
Regional Director

Hazel Adamek

"I enjoy working for NHBC because of the people and the opportunities to develop yourself and to progress."

Watch Hazel's story
Customer Experience Co-ordinator

Phoebe Browne

“The ‘stand outs’ for me are the living out of our values, my supportive working environment and the many opportunities to grow.”

Read Phoebe's story
Customer Support Co-ordinator

Melissa Muzenda

“Part of my job is to train new people and I really enjoy meeting them and sharing my knowledge.”

Read Melissa's story
Head of Customer Services and Chair of our Women’s Network

Alison Garner

"NHBC is by far the best company that I have worked for"

Read Alison's story
Trainee Building Control Surveyor

Natasha Kalyan

"NHBC is an excellent place to be in terms of long-term career opportunities as it is involved in so many different aspects of house building"

Read Natasha's story
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Senior Building Inspector

Yvonne Patzanza

"A collection of individuals who at certain times have helped me"

Watch Yvonne's story
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Senior Structural Engineer

Stefan Szymoszowskyj

“Working at NHBC is the best job I’ve ever had. It’s a great place to work and if you have the right attitude and work ethic you can go far”

Read Stefan's story
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Platform Change Manager

Taz Johal

"I've had lots of opportunity to grow my career"

Watch Taz's story
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Principal Technical Building Consultant

Robert Watson

"I approached our HR team to see how the company could better support and champion LGBT+ staff. From this, the Proud network was soon born."

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Inspection Manager

Paul Beddall

“I recommend NHBC to everyone, including my family. The company treat you well and support your career aspirations.”

Read Paul's story
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Building Inspector

Sarah Tarn

“If you’re thinking about a career with NHBC, then go for it. There are so many opportunities waiting for you as soon as you step through that door!”

Read Sarah's story
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Building Inspector

Tyrone Gharibi

“I feel very supported in my career development. I have found that any desire for self and career development is met with positivity and guidance on how to achieve it”

Read Tyrone's story
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Inspection Manager

Jonathan Watkinson

“Being an Inspection Manager is so rewarding. It allows for personal growth and development as well as helping those who I manage to progress on their own career path”

Read Jonathan's story
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Senior Technical Building Consultant

Mark Redfern

“NHBC gives you support and training from day one and is a great place to work. There are plenty of opportunities within the organisation to grow and attain new skills”

Read Mark's story
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Inspection Manager

Richard Edmunds

“My current role is really pushing me to grow professionally. It has been great to learn so much in a short space of time and to foster relationships with colleagues across multiple departments”

Read Richard's story
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Commercial Building Control Surveyor

Chris Peoples

“I joined NHBC with a degree of nervousness but from the get-go I was made to feel welcome and valued. I wish I had done it sooner!”

Read Chris' story
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From Customer Services Temp to Service Transition Manager

Ashley Snowdon

"I love being able to recruit someone who has limited experience of software testing, and then help to create and support their personal development plans."

Read Ashley's story
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Senior Test and Quality Analyst

Sandra Barr

"I’ve made so many good friends over the years. Some still work for NHBC, but I also meet up regularly with friends who have moved on to other things."

Read Sandra's story
Customer Experience Consultant

Hear from Nicole Muzwaba

“I help protect people, who have spent so much money on their property, to achieve the standards they deserve and that is very rewarding.”

Read Nicole's journey
Complaints Handler

Hear from Georgina Nelson

“I am part of a supportive and friendly team with skilled professionals and management that are authentic in wanting me to succeed and progress.”

Read Georgina's journey
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From Assistant Building Inspector to Head of Claims (Technical)

Paul Cribbens

"love the teams I work with and the people in them. We have a great culture in the Claims department where we encourage open and honest discussions without drawing unwarranted criticism."

Read Paul's story
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Commercial Building Control Surveyor

Hannah Howells

"if you would like to work for a company that has a large cross-section of roles and responsibilities, then, NHBC is for you!"

Read Hannah's story
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From Warehouse Assistant to Compliance Analyst

Tim Batson

"I’ve never worked for a company with such a committed group of employees and strong sense of community."

Read Tim's story
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Area Technical Manager

Karen Thornton

"My job is challenging but rewards daily. No two days are ever the same and not one day goes by when I don’t learn something new."

Read Karen's story
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Principal Geo-Environmental Engineer

Gavin Allsopp

"I enjoy the variety of work and sites I get involved with."

Read Gavin's story