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If you have any questions please call our customer services team on 0344 633 1000 and ask for ‘Customer Services’ or email cssupport@nhbc.co.uk
Contact usIf you are registering a new site with us for warranty and insurance cover, please complete a Site Notification and Initial Notice (SNIN) form.
Please submit your SNIN form as far in advance of starting work on site as possible but at the latest:
Standard, non-hazardous sites: 4 weeks before start date
Hazardous or non-traditional sites: 8 weeks before start date
If you are an NHBC Portal user, you can upload your SNIN directly via the ‘Company Docs’ link or you can send your completed forms to:
NHBC House, Davy Avenue, Knowlhill, Milton Keynes, Bucks, MK5 8FP.
Step 1 We’ll process your SNIN form and generate a site reference number
Step 2 We will ask you to complete a Product Plot Schedule about the plots you’d like to register for warranty
Step 3 We will register your plots and issue you with a formal quote for Buildmark cover
Step 4 Once you have paid for Buildmark cover, we will send you confirmation of your policy number(s)
Step 5 We will send you a link to our Conveyancer Portal, along with activation codes for each plot that you can pass on to your home buyers’ legal representative
If your project is 7 storeys or above or exceeding 18 metres (whichever is reached first), or a scheme that has been deemed high risk then we class them as a Major Project, and you need to complete and submit our Major Projects Application Form.
If you have any questions please call our customer services team on 0344 633 1000 and ask for ‘Customer Services’ or email cssupport@nhbc.co.uk
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