Hear from Debbie Williams

It was my sister who first told me about NHBC. She was already working here and said it was a great place to work with great people. To be honest, the pay is very good and the perks of the job are the best I have ever had. Also, NHBC’s values align with my values and the people are the best. I have made a lot of good friends. 

A typical day is answering phone calls, which means I get to talk to a lot of great people (our customers). Making sure I deliver the best customer service I can to them to make their journey with NHBC the best it can be is really worthwhile. I also respond to emails and live webchat enquiries, so it can get quite busy which I like. 

I think NHBC promotes a good work life balance. I work from home two days a week with three days in the office which makes a real difference. If you need an extra day at home for something, NHBC is happy to accommodate this, which certainly makes my life a lot easier. 

If you’re thinking about applying for a job here, I would say definitely do it. NHBC is a great company to work for, they really care about your wellbeing too. Being paid very well is obviously important and the people really make it a great place to work. Also, if you would like to make a career at NHBC, there are plenty of roles in various departments and there is help and support to progress if you choose to do this.