Construction Quality Services (CQS)

Helping you improve quality and consistency

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What do our Construction Quality Services (CQS) provide?

NHBC Construction Quality Services deliver deep, actionable insights by identifying strengths, weaknesses and root causes at site level through comprehensive Construction Quality Reviews and Build Quality Inspections.

By integrating these insights with NHBC’s quality metrics, we provide powerful, cross-industry, data-driven feedback and reporting at both business unit and group level. This enables businesses to benchmark performance internally between business units and externally against national and regional peers while offering tailored engagement plans for ongoing support and improvement.

Benefits of using our Construction Quality Services

Our Construction Quality Services are available to all, not just those registered with us. Whether you are a builder, developer, housing association, contractor, designer or architect, our expertise, data and industry intelligence deliver numerous benefits for construction quality, including:

enhancing overall construction quality

reducing costs associated with rework during the build and snagging/remedial works post-construction.

improving consistency across projects

identifying and implementing efficiencies in the build process

increasing customer satisfaction.

Construction Quality Services

two people in site safety clothing standing on scaffolding while looking at the development

Construction Quality Reviews

A site-based review of the quality of your construction, identifying strengths, weaknesses and root causes.

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Continuous Improvement Programme

A structured methodology to continuously define, measure, analyse, improve and change problematic build areas.

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people in site safety clothing and hard hats standing on scaffolding while looking at plans

Build Quality Inspections

Additional bespoke inspections for problematic areas or particular build phase for independent review and advice.

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Immersive Days

Fully interactive quality session on your site(s) looking at trending quality issues or specific focus areas of your choice.

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