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Discover our range of convenient online services, including the NHBC Conveyancing Portal, Customer Satisfaction Reports, My NHBC Portal and My Reports.

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NHBC portals

Our portals are designed to make working with us easier or to provide you with essential customer insights. If you're already registered for these services, you can log in below, or sign up now.

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Builders and developers

My NHBC Portal

Manage your sites and organisation with My NHBC Portal. Not got an account? Signing up is quick and easy.

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Builders and Developers

My Reports

View your reports directly from My Reports.

Conveyancers and solicitors

NHBC Conveyancing Portal

Activate a policy on behalf of your clients and obtain their insurance certificate for them. Sign up and get started with NHBC Conveyancing Portal.

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Builders and developers

Customer Satisfaction Reports

Your latest homeowner satisfaction survey results and feedback for home builders.

Having log in or sign up issues?

Contact our Customer Services team by phone or live chat.

Customer Services

0344 633 1000

Monday to Friday, 09:00 - 17:00

Home User Guide

We have decommissioned the Home User Guide (HUG) platform.

Other popular links

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NHBC Standards

The NHBC Standards define the technical requirements and performance standards for the design and construction of new homes registered with us.

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Contact NHBC

Need to get in contact with us? Click here to visit our contact page and be directed to the most suitable team.

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Technical Guidance

The resource centre for NHBC Standards, Building Regulations, technical apps, news and support.

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