Direct Debit (Recommended)
Easy and quick. Simply return a completed and signed Direct Debit form to us via email to creditcontrol2@nhbc.co.uk
Download FormRenew your registration
We value your custom, which is why we support you at every stage of house building
Take a look at the FAQs
Our products and services support you through every stage of construction from pre-land acquisition to post-completion, enabling you to meet the highest possible standards of construction. As an NHBC registered builder or developer you’ll have access to a host of benefits including technical support, industry leading training and a library of resources in our Techzone.
Ways you can renew your registration:
Make a BACS transfer
To pay by BACS, please refer to your renewal letter which has our bank details and full instructions.
Make a card payment
If you would like to make a secure card payment, please contact Credit Control on 01908 747779.
Renewal Questions
These are some of the common questions we get asked. If your question isn't here, please email arenewal@nhbc.co.uk.
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We will write to you in April each year to advise you of your renewal payment. Your renewal payment is due by 1 May each year.
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All fees shown here are inclusive of VAT
No. of homes registered per annum New renewal fee (2024/25) excl. VAT New renewal fee (2024/25) incl. VAT Small 0-2 £656.00 £787.20 Medium 3-10 £1,315.00 £1,578.00 Large 11-50 £1,982.00 £2,378.40 X Large 51+ £3,310.00 £3,972.00 Your renewal fee is calculated by the number of homes you had registered with us for warranty in the previous calendar year, 1 January to 31 December.
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Renewal fees are payable by Direct Debit, card payment or BACS
- If you pay your renewal fee by Direct Debit you do not have to do anything else, monies will automatically be taken from the account that you have supplied details for.
- To set up a Direct Debit (recommended), please return a completed and signed Direct Debit mandate form to us via email to creditcontrol2@nhbc.co.uk
- To pay by BACS (preferred), please refer to your renewal letter which has our bank details and further instructions.
- If you would like to make a secure card payment, please contact Credit Control on 01908 747779
If you have any queries about payment, please call us on 01908 746674.
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If you have registered homes with us and you have not legally completed the sale of these properties, then you must remain registered in order to offer NHBC Buildmark cover on those homes.
If you do not remain NHBC registered and have outstanding plots, this will mean:
- Your building inspector will not be able to issue a Warranty Release Confirmation (WRC)
- If we are providing Building Control for you, then we may have to consider defaulting to the Local Authority
- Your purchaser's deposit may not be covered by Buildmark
- Your purchaser's solicitor will not be able to obtain cover confirmation to enable the release of funds
- Our online Buildmark Acceptance process will immediately advise the purchaser's solicitor that you are not currently registered with NHBC - referring them back to yourselves to establish whether arrangements have been made regarding cover.
If all sales on your homes have been legally completed, your policies accepted and you do not intend to register more homes with us in the future please email us arenewal@nhbc.co.uk.
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No, it is not possible for you to suspend your registration.
If you have any unfinalled or unsold plots and still wish to benefit from selling these with our Buildmark warranty, you will need to remain on our register until the respective legal completion date for these and you will need to continue to pay any annual renewal fees due whilst you remain on the register.
If you have no unfinalled or unsold plots, you can cancel your registration and get it reinstated at any time within 12 months of cancelling. If you choose to do this then you will be required to pay the respective annual renewal fee for the year in which you cancelled your registration at the time of us reinstating it. Reinstating your registration may also be subject to an additional administration charge.
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If you have been suspended. You must follow the guidelines set out below for any active sites you currently have under inspection with us.
This means that you:- Must not issue NHBC Buildmark documents in respect of any homes that remain unsold
- Must not advise prospective purchasers that these homes have the benefit of NHBC Buildmark cover, or sell any more homes with NHBC Buildmark cover where contracts have not been exchanged
- Must not be able to register any more homes with NHBC
- Must remain responsible for carrying out any remedial work required under Buildmark or other schemes even after the suspension date.
If you would like to discuss this, please contact us via email on arenewal@nhbc.co.uk.
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Read the NHBC rules.
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Your invoice is not site specific, it relates to the number of houses that you have built in a twelve month period. Please refer to the fees table for further detail.
Update your details
Use the following to tell us of any changes.
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Email us at: arenewal@nhbc.co.uk
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To change your status from registered developer to registered builder, you will need to send the completed form below and fee to buildersupport@nhbc.co.uk
DOWNLOAD Change of registered status form
Note: We will ask you to follow an assessment procedure. The total fee will be £360+VAT
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When you change your title to:
- a limited company from a sole trader or partnership, or
- a sole trader or partnership from a limited company
you need to notify us in advance by sending the completed form below and fee to buildersupport@nhbc.co.uk
DOWNLOAD Change of title application form
Note: The total fee will be £156+VAT.
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If you pay your annual renewal fee by Direct Debit, complete a new Direct Debit instruction form for your new bank account and send to CreditControl2@nhbc.co.uk
DOWNLOAD Direct Debit instruction form
Alternatively, ask your bank to write to us confirming the new details (branch address, sort code, account number, names on the account).
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For all other changes please call us on: 0344 633 1000 and ask for 'Customer Services'.
