Before you complete

From exchange of contracts to the completion date.

Protection from builder insolvency

Section 1 of your Buildmark policy provides cover if the builder becomes insolvent before the completion date and this means that they cannot finish construction of your home or refund you the amounts paid to the builder under the contract as part-payment for the home.

It provides cover if you can demonstrate (to our reasonable satisfaction) that:

at the time you entered into the contract, you had good reason to believe the builder could meet their obligations under the contract and
you always intended to complete the purchase of the home and use it as your own home, or as a property for your tenants or licensees.

Full details can be found in your policy documents.

Do you have any questions?

If you are not sure what your policy covers or need help making a claim, our frequently asked questions may be useful.

Buildmark is our 10-year warranty and insurance cover for new build homes. The cover is split into different sections. Insolvency cover after exchange of contracts, a builder warranty and NHBC Guarantee for two years after completion and then eight years of insurance cover against defects to certain parts of the home.