Quality Benchmark Report (QBR)
Valuable feedback from the very start of a project
Our Building Inspectors will benchmark the first available Key Stage Inspection on a new site*. They will score the site using our six-point Quality Common Scoring scale and will then email the report directly to the site manager and upload a copy to the My NHBC Portal. Additional Quality Benchmark Report's may be undertaken as required for any additional Risk Based Inspections.
Compliant work and good practice will be highlighted within the Quality Benchmark Report with photos and a description. If all work is found to be compliant, the report will be scored 4, 5 or 6 where a 5 or a 6 denote work that is very good or of outstanding quality. If non-compliant work is found, this will be recorded in the initial QBR with supporting photos and descriptors and a report score of 1, 2 or 3 will be given, depending on the issues found.
* We don't benchmark houses on sites with fewer than five plots or where there is only one block on site.
1 - Very poor
Many significant non-compliances of NHBC Standards and/or Building Regulations - danger to health and safety and almost inevitably resulting in a claim
2 - Poor
Many minor non-compliances of NHBC Standards and/or Building Regulations and/or some significant non-compliance. Imminent danger to health and safety
3 - Requires improvement
Some minor non-compliance with Standards and/or Building Regulations
4 - Good
Meets NHBC Standards and Building Regulations
5 - Very good
In addition to 4 some extra attention to detail over and above requirements
6 - Outstanding
In addition to 4 much of work seen cannot be improved upon
Technical risk management tools
We work together with you, on a bespoke site-by-site basis, from pre-construction to post-completion to help you identify and manage the technical risks on your sites. Below, we explain some of the key tools we use to support you.
Bespoke Technical Risk Management Plan
This document records the bespoke approach we will take to mitigate the risks of defects and improve quality across the site. It will highlight risks that might require extra inspections, extra meetings and/or photographic evidence.
Joint Virtual Meetings
These are meetings between the site manager, members of the builder’s technical team and our technical specialists. The attendees and frequency of meetings will vary depending on the complexity of the site.
Quality Common Scoring
Applied to all Key Stage and Risk Based inspections, this is the same scoring we use for Construction Quality Reviews.
Technology Assisted Inspections (TAI)
This functionality allows you to upload geotagged photographs for online inspection or re-inspection by our team, sometimes avoiding the need for an inspection visit.