Continuous Improvement Programme
Enhancing the quality of new homes through continuous improvement
Quality homes are established on the foundation of continuous improvement. By partnering with NHBC, we can assist you in streamlining your quality operations, reducing costs, fostering a culture of getting it right first time and enhancing overall productivity.
We help you identify areas for improvement independently and guide your team through a structured programme to address them. Our programme represents a commitment to ongoing business improvement, learning and adaptation, drawing from insights gained from daily operations and quality control measures.
Our consultants are experts in lean construction.
They excel in streamlining processes, eliminating waste and leveraging cross-industry insights to share and perpetuate good practices. They utilise data analysis and reporting to track progress and identify improvement opportunities.
Our consultants foster teamwork through transparent communication and guide your team through continuous improvement initiatives with effective change management.
Reasons to choose NHBC
How can it help you?
Enhanced quality
Reduce non-compliances and defects, adopt a 'right-first-time' approach and improve quality control and quality assurance practices.
Customer satisfaction
Boost brand protection and loyalty, ensure uniform quality, reduce errors and complaints and better manage customer expectations and requirements.
Reduced costs
Reduce costs of poor quality through decreased rework, fewer defects and less waste, alongside lower customer service and complaints handling costs.
Flexibility and scalability
Benefit from our cross-industry expertise for unbiased insights, with a cost-effective, flexible and scalable approach to meet diverse client needs.
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Construction Quality Services
Construction Quality Reviews
A site-based review of the quality of your construction, identifying strengths, weaknesses and root causes.
Quality Assurance Reviews and Certification
A business review of quality assurance (processes, procedures, competencies and policies) with potential NHBC QA certification.
Continuous Improvement Programme
A structured methodology to continuously define, measure, analyse, improve and change problematic build areas.
Build Quality Inspections
Additional bespoke inspections for problematic areas or particular build phase for independent review and advice.
Immersive Days
Fully interactive quality session on your site(s) looking at trending quality issues or specific focus areas of your choice.