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Overview

The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.

Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based. 


Course details

Who should attend

This course if for any Site management teams, Anyone who would be snagging a completed property and all personnel involved in the handover of new properties.

What you will learn

  • Understand the NHBC pre-handover inspection and how to prepare for it
  • Better evaluate ‘what good looks like’
  • Be able to describe the key issues that customers comment on
  • Explore the barriers to delivering high quality homes
  • How to develop a consistent approach to finishes
  • The importance of effective handover and after sales

Why choose NHBC?

  • Designed for house building

    Our courses are designed specifically for the house-building industry. We use the information we glean from site inspections and our claims data to design courses to help the industry with construction quality.

  • Delivered by experts

    Our trainers are all experts in their field, most with a background in house building as well as being excellent presenters. They share their real experience and practical knowledge with delegates.

  • Flexible and accessible

    Our courses are available to individual delegates or to groups from the same company. They’re available for delivery face-to-face or online, whichever suits your needs the best. Talk to us about how we can help.

  • Suitable for all levels

    Whether you’re new to the industry or an experienced professional, we have courses that will help you build your knowledge and expertise. All our courses offer practical, useful learning regardless of your role.

Pricing

We offer a range of different training course delivery methods, the various prices are listed below. 

For Northern Ireland courses only: Registered CITB NI employers may be able to claim a training grant for this course* and it is covered under the Short Duration Training Grant available (*subject to terms and conditions, more information is available from CITB NI)

COURSE TYPEPRICEMAX ATTENDEES
In-company£1,90516
In-company (virtual)£1,81014
Open£28516
Open (virtual)£26514

Prices are exclusive of VAT

Not sure what we mean by In-company, Open or Virtual, then read more on this page.  

Course factsheet

Below, you'll find the course factsheet detailing the outline and aims, programme breakdown, and overview of the course content.

Helen Newbury, Director of Programme and Performance

"Excellent presentation - right level - right speed - excellent delivery. Interesting and a good reminder of what we should be looking for."

Owen Creer, Assistant Site Manager, Taylor Wimpey

"Excellent training and well presented, good refresh of NHBC regulations, worth while course really recommend."

Claire Cooper, Project Manager, Platform Housing Group

"Being new to the role, this course has helped me have more of an understanding of quality in the build and which problem areas we have during our builds and what the standards are."

Mark Warnes, Quality Inspector, L&G Modular Homes

"Very informative course learnt a lot about things I previously didn't know about. Good interactive discussions and involvement."

Zoe Brown, Project Manager, Platform Housing Group

"The course was interesting and highlighted a number of things to be aware of when on site and provided an understanding of various aspects of NHBC and the processes that are followed."

Rebecca Eves, Customer Care Coordinator, Stonebond Properties

"Daren was a pleasure to meet/work with yesterday - informative, polite, and has a wealth of knowledge. Online training can sometimes be very stilted but it was the best training course I've completed since everything went virtual."

Find out more about this course

Please complete the webform below and we will get in touch with you within five working days

Please let us know below the number of delegates if enquiring on behalf of a company.

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