Defects prevention

Introduction including objectives and agendas

The NHBC warranty and insurance - builders and the site manager's responsibilities

The NHBC Standards and how they work

Current common defects/reportable items (RIs)

NHBC inspection process, risk assessment and reporting - what the site manager needs to know

Current resolution statistics - what causes complaints from home buyers

Current claims statistics - what causes common claims

Site investigations (Changed to Pre-Start Meetings), Engineering conditions, Site clearance, Foundations, Drainage, Substructure, Ground floors

Intermediate floors, Superstructure walls - focus on masonry construction, Chimneys and flues, Air-tightness, Sound insulation, Fire stopping, Common defects in timber frame, and other forms of construction

Roof structures, First fix, Second fix Plastering, dry-lining and other internal finishes, External works and free-standing walls, Course assessment (includes pre-learning package material) 

Aims to give delegates an understanding of the common construction related issues which lead to defects and potential claims.

Develop an understanding of the main areas of Claims and the costs associated with resolving them.

Have raised awareness of the NHBC Standards and how they are interpreted