In your first two years of ownership
For the first two years after legal completion (of the first purchase of the property).
Find out moreCongratulations on owning your house for two years!
We wanted to remind you that it has the benefit of the NHBC warranty and insurance policy called Buildmark.
What is a Buildmark Warranty?
Buildmark is our 10-year warranty and insurance cover for new-build homes. It provides cover if the builder becomes insolvent and cannot finish the construction of your home. A two-year builder warranty period backed by NHBC’s Resolution service and guarantee followed by a further eight years of insurance cover against damage caused by defects in specific parts of the property and contaminated land.
In years three to 10 of ownership
After the builder warranty ends, NHBC provides insurance cover (usually for a period of eight years) until the expiry of the policy.
Find out moreYour policy booklet and certificate
Your conveyancer should have provided you with an NHBC Buildmark policy booklet and insurance certificate which explains your cover.
Buildmark
Can't find your policy documents?
Download your Buildmark policy documents or request an insurance certificate.
Buildmark
Need to make a claim?
Find out what you should do if you need to make a claim on your Buildmark policy.
Do you have any questions?
If you are not sure what your policy covers or need help making a claim, our frequently asked questions may be useful.
Contact us
If you have any questions or would prefer to speak to someone, call our customer service team or use our live chat.
Homeowner resources and information
Frequently asked questions
Check out our list of FAQs for homeowners or people looking to buy a new-build or newly-converted home.
Read more
Consumer Codes
Industry-led schemes which give protection and rights to the buyers of new homes, ensuring they are treated fairly and are fully informed about their purchase.
Read more