Job role: Business Support Advisor
Salary: £24,000– £27,500 + up to 6% bonus performance bonus
Working location: Milton Keynes
Employment type: Full time, permanent
Job summary:
Are you ready to play a pivotal role within our Business Support & Improvement Team? NHBC is looking for a proactive and experienced Business Support Advisor to provide top-notch service and support across various operational areas, ensuring we meet our goals and deliver exceptional customer experiences. This is your chance to play a pivotal role in raising standards in house building and protecting homeowners, all while working in a vibrant and inclusive environment.
What you’ll be doing
- Handle calls, emails, and enquiries from builders, developers, and NHBC staff, becoming the trusted point of contact.
- Process Commercial Building Control Notices, ensuring everything runs smoothly.
- Effectively manage diverse processes, taking full ownership to ensure each one is successfully completed from start to finish.
- Assist managers with secretarial tasks, including diary and travel coordination, making their lives easier.
- Manage outgoing post and consultations with authorities, keeping everyone in the loop.
- Maintain communication with departments, ensuring tasks are completed efficiently and effectively.
- Coordinate the transfer of information between customers and professional bodies, ensuring seamless operations.
- Keep accurate records and chase outstanding information, ensuring nothing falls through the cracks.
- Update department content on the Hub and identify opportunities for improving efficiency.
- Support team projects and new processes, bringing your unique skills to the table
Work for the UK’s leading independent provider of warranty and insurance for new-built homes.
We have a range of job opportunities across the UK, including field and home-based roles within corporate, business operations and field tech. We welcome experienced professionals and those new to the world of work such as trainees, and with our flexible working approach we are open to helping you find a role that works for you.
Benefits and rewards
NHBC colleagues have access to a wide range of additional benefits and we ensure our packages are attractive to current and potential employees.
Diversity and inclusion
Our Diversity Equity and Inclusion (DE&I) strategy is focused on providing a shared direction and commitment for the organisation to respect and value our diverse workforce and continue to build a more inclusive workplace. We aim to attract and retain a workforce that represents the communities in which we work.
Express your interest
If you're interested in working at NHBC but haven't found the role for you within our list of current vacancies, please feel free to upload your CV. We will contact you if a suitable position becomes available and will keep your CV on file for up to 18 months. We also recommend checking our careers web page regularly, as new opportunities are posted frequently.
National House-Building Council and its subsidiaries (NHBC) engage with preferred recruiters or agencies on a formal basis. NHBC is unable to accept applications from recruiters or agencies who do not have signed terms of business with NHBC. If unsolicited applications or CVs are received from recruiters or agencies with or without such an agreement, NHBC will neither consider nor agree to any payment to that party.