Quality Assurance Reviews and Certification
Instilling a right-first-time culture in the new homes sector
Impartial, expert review with tailored support to enhance your quality assurance and achieve certification
Our Quality Assurance Reviews complement our on-site Construction Quality Reviews, focusing on quality related processes, procedures, competencies and policies - offering a 360-degree view of quality across both field and back-office operations, suitable for builders (registered or not registered with NHBC), trades and manufacturers.
Unlike standard quality assurance audits, we use the NHBC new homes sector specific QA framework for a practical, tailored approach. Designed for continuous improvement, our certification supports businesses at every stage. Wherever you are on your quality assurance journey, our expert consultants are here to guide and support you.
How the certification works
There are four stages to gain your first certification or to re-register under the programme.
How can it help you?
Demonstrate to your investors, supply chain and customers that your organisation is committed to the highest standards of quality.
Improved construction quality leads to fewer defects reducing rework costs and increased customer satisfaction.
Spot and deal with potential risks before they become serious problems, avoiding costly mistakes, workplace accidents and reputational damage.
A dedicated new homes QA framework, with reviews incorporating recommendations for improvements, will support you in proactively meeting evolving competency requirements in future legislation.
Key features of our Quality Assurance Reviews and Certification
Unlock the full benefits of certification, earning recognition for excellence in construction quality and quality management.
- Detailed review of quality-related processes, procedures, competencies and policies, scored (1-6) against 21 requirements
- Comprehensive report with strengths, weaknesses and recommendations, including individual scores, overall average score, and percentage of competent and above ratings (4-6)
- Certification programme with an online published certification register
- Benchmarking against industry peers, with insights on regional and national trends
- Continuous improvement framework with long-term support for maintaining certification
Maintaining your NHBC Quality Assurance Certification
Leading organisations see quality as a journey, not a destination. It’s about a mindset of continuous improvement, reflecting on and, if necessary, refining your system to maintain the highest standards for your customers.
Your NHBC Quality Assurance Certification works on a three year cycle with a QAR every year leading to re-certification at the end of three years.
Not ready to commit to full certification?
Try our Individual Quality Assurance Review to get expert insights with a one-off, in-person assessment—no long-term commitment required. Perfect for a pilot before progressing to full certification.
Enquire nowContact us for more information
If you would like more information, please use the contact form below or call our Construction Quality team.